About Us

BulletSafe Bulletproof Vests

In the 1990s, engineer Tom Nardone was working for a defense-oriented helicopter company. He was tasked with testing bulletproof fuel-tank liners made from a little-known but very powerful material: Ultra High Molecular Weight Polyethylene (UHMWPE or "PE" for short).

Back in the 1990s, nearly all bulletproof vests were made from Kevlar, which is far more expensive and difficult to manufacture than PE. An entrepreneur at heart, Nardone began to wonder if bulletproof vests could be made with PE to save companies and individuals money on their security budgets.

In 2010, Nardone discovered many companies were using PE for their bulletproof vests, but they were still charging as much as Kevlar-based vests, roughly $1000 per unit.

The Market

The reasons for this material-price disparity were well-founded, but also surmountable. First, the US federal government pays ½ of police department bulletproof vest costs through the Bulletproof Vest Partnership program. Therefore, many police departments aren’t interested in saving money on their bulletproof vests.

Second, most bulletproof vest companies’ custom-produce their vests instead of relying on modern assembly lines and mass production. Also, most of these companies tend to source their material from more expensive, local factories instead of saving a bundle by having the components made elsewhere.

Finally, bulletproof vest sales need a large and dedicated sales force to reach the chiefs and sheriffs of the countless police departments across the country. Lacking such a sales force, most bulletproof vest companies simply cannot market and distribute their product effectively on a large-scale.

 

BulletSafe Now

After 8 years of independent sales efforts, BulletSafe was acquired by the Sellmark Corporation. Now, BulletSafe is served by Sellmark’s large, well-trained sales force and units are delivered with speed and professionalism.

Now, BulletSafe customers can quickly and easily identify which vest they need from Sellmark’s height-and-weight charts, and they can speak with representatives for order and product details with greater ease and accuracy than ever before. Currently, BulletSafe vests are available online at bulletsafe.com and are also available at over 250 dealers across the country.

BulletSafe’s purpose is crystal-clear; to deliver quality, affordable bulletproof vests and accessories to anyone who needs them. BulletSafe hopes to give America’s forgotten security workers peace-of-mind and top-quality protection to ensure they can always return home safely to their families.

BulletSafe Mailing Address:

BulletSafe -  A Division of Sellmark Corporation 
2201 Heritage Parkway
Mansfield, Texas 76063

Contact Us:

By phone:
1-817-241-5745 (Monday- Friday from 9am to 5pm CST)

Online Support:
Customer Support Portal

Policies

Payment Methods and Sales Tax:

We are very pleased to accept Visa, Mastercard, American Express, and Discover cards as well as PayPal. We also offer a flexible payment plan. ShopPay Installments allows you divide your order into four interest-free payments. ShopPay Installment orders ship immediately.

Sales tax is charged where applicable. The site will use your address to determine if tax should be applied and will do if required. Tax exempt retailers and entities are welcome to contact us to remove the sales tax. 

Shipping:

Most orders placed before 11AM CST Monday-Friday will ship same day. Orders placed after this cutoff time will ship next business day. Orders over $100 ship free (economy ground shipping only).

*Subject to change based on demand and other factors*

Connecticut residents are not able to shop with us online or by phone. Connecticut law states that bulletproof vests and body armor can only be sold in a face-to-face transaction, so we are unable to ship there.

Due to regulations in New York, we will no longer be accepting online orders for shipping to New York, regardless of exemptions. To speak with a representative regarding the shipment of body armor to qualified professionals in New York, please contact our Customer Service Department by phone at 1-817-241-5745 or online here.

Government, Law Enforcement and Military purchasers may inquire about BulletSafe products here.

International Shipping:

BulletSafe does not accept online orders for international customers. If you are outside of the United States, please contact us to be put in contact with a sales representative that can assist with international orders.

Exchanges and Returns

Exchange for a different size: You may exchange your vest for a different size within 30 days, free of charge. If you would like to exchange for a different size, please Please contact customerservice@bulletsafe.com for instructions on how to return an item.

Returning a vest for a refund? Returns are accepted if they are postmarked within 7 days of receipt. All returns are charged a 15% inspection/restocking fee. The vest must be returned in "As New" condition. "As New" means that the vest is perfect and can be immediately sold to another person. Please contact customerservice@bulletsafe.com for instructions on how to return an item.

Vests that are not returned "As New" will be charged a $79 fee to replace the vest carrier. We aren't trying to be mean about it, but everyone who buys a bulletproof vest deserves one that is crisp and clean, not previously worn or handled poorly.

BulletSafe Incident Policy:

If your vest saved your life, we want it.

Did your BulletSafe vest save your life? If so, we would like to exchange your vest with a brand new vest, completely free of charge. Please contact our Customer Service Department at 1-817-241-5745 or online here.

*Police report or other official documentation required*

Privacy Policy
We take your privacy very seriously, that is why we ship all orders directly from our warehouse.
When you place an order with us, your information is used to verify that the credit card used matches the billing address you provide.
We also use your personal information to ship your vests to you.
Customers are placed on the BulletSafe Newsletter, which is sent 1-2 times per month. Unsubscribing can be done with one click.
We do not share, trade, or sell your information to outside parties. Your purchase is handled privately.